EPOS PMR Access for Faster Pharmacy Service

EPOS PMR Access for Faster Pharmacy Service

A counter queue can change in minutes. A patient wants to collect a prescription, ask about a service, buy an OTC product and check whether an item is in stock. If the team must leave the counter or switch between disconnected systems to find the right information,...
Best Pharmacy Stock Control Features to Choose

Best Pharmacy Stock Control Features to Choose

A stock discrepancy is rarely just a stock discrepancy. It can mean a patient waiting while the team searches for an item, a missed retail sale, an unnecessary emergency order, or cash tied up on a shelf. The best pharmacy stock control features give community...
How to Track Pharmacy First Referrals Properly

How to Track Pharmacy First Referrals Properly

A Pharmacy First consultation can begin at the counter, arrive through an NHS pathway or follow a conversation with a regular patient. If the activity is only recorded in separate notes, it is difficult to see the true workload behind the service. Knowing how to track...
How to Check PMR at Checkout in a Pharmacy

How to Check PMR at Checkout in a Pharmacy

A patient asks whether their prescription is ready while you are serving them at the till. The queue is building, the phone is ringing, and the answer needs to be accurate. Knowing how to check PMR at checkout gives the counter team a quicker route to the information...
Pharmacy First Tracking That Works at the Counter

Pharmacy First Tracking That Works at the Counter

A Pharmacy First consultation can begin at the counter, but the operational work does not end when the patient leaves. Teams need to know what activity is taking place, whether each opportunity has been recorded properly, and how the service is affecting staffing,...