When it comes to sales transactions, everyone who runs a customer-facing business knows one undeniable fact. Whether you run a shop, a restaurant, a bar, the box office of an entertainment venue or anything else, the one thing you want to avoid at all costs is keeping...

Global disruptions: What was the IT outage? An IT outage is when tech services or systems go down and can't be used due to hardware or software issues, and in more serious instances – cyber attacks. The recent IT outage on 19 July caused disruptions across various...

Every retailer needs to control costs and find ways to reduce overhead. Technology has become a significant overhead cost for virtually every retailer, rivalling staffing costs and rent. PCs and laptops, network infrastructure, POS systems, digital signage, printers...